Customer / User Privacy Policy

1. Introduction

Deo Medical PC ("Deo Medical," "we," "us," or "our") oversees this website, deo-medical.com ("Site"), and related services (collectively, our "Services"). We have developed this Privacy Policy to inform all users ("user(s)," "you," or "your") about how we collect information in the course of conducting our business, including on the Site, how we use the collected information, and a user's rights with respect to the collected information.

Please read this Privacy Policy carefully. If you do not agree to be bound by this Privacy Policy, then do not access or use the Services. By accessing and/or using the Services, you accept and agree to be bound by this Privacy Policy. Your use of our Services and any Personal Information (as hereafter defined) you provide through the Services are subject to this Privacy Policy at all times.

You must be at least eighteen (18) years old to access the Site and use our Services. If you are under eighteen (18) years old, you are not permitted to use any part of the Services for any reason.

If you have any questions about this Privacy Policy, please contact us at clinic@deo-medical.com.

2. Information We Collect

When you use the Site, we process certain types of information as described below:

Personal Information

"Personal Information" means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information that we collect on the Site includes, but is not limited to, first and last names, phone number, residential address, and email address. When you access or use the Services, you may provide Personal Information to us — such as when you request to receive information or support, complete online forms and surveys, or communicate with us or our representatives, whether through standard mail, email, or telephone.

Non-Personal Information

"Non-Personal Information" means information that does not identify you but provides insights regarding your use of the Site — for example, information about Internet connections, computer equipment, browser information, websites visited before and after the Site, IP addresses, and other information that does not identify you as a user. Personal Information and Non-Personal Information are collectively referenced as "Information." Information we collect may be aggregated with other users' Information, or combined with associated Personal Information you provide or that we receive from third parties. If we combine Non-Personal Information with Personal Information, we will treat the combined Information as Personal Information under this Policy.

Geolocation Information

You may choose to allow us to access your location by granting the Site access when prompted or through your device's location settings. You may change these settings on your device, but this may impact your use of and access to the Services.

3. Use of Information

We use Non-Personal Information collected by cookies, web beacons, and other Internet tracking technology to store your preferences, improve website navigation, generate statistical information, monitor and analyze usage patterns, prevent fraud, investigate violations of our policies, and otherwise help administer and improve the Services.

Except as otherwise stated, we may use Information we collect from you for the legitimate business purpose of providing our Services to you, including but not limited to:

• To fulfill the reason you provided the Personal Information.
• To provide support and respond to your inquiries.
• To provide, support, personalize, and develop our Services.
• To communicate information and updates about the Services, where you have not expressed a preference otherwise.
• To notify you of changes to relevant agreements, policies, or terms, and to enforce such terms.
• To work with our service providers, who perform certain business functions on our behalf.
• To prevent or investigate fraud, and to maintain the safety, security, and integrity of our Services.
• To comply with legal obligations, court orders, or to exercise or defend a legal claim.
• To evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of our assets.

We may use third-party email providers to deliver communications to you. This is an opt-in email program; you may opt out through the "unsubscribe" link or by contacting us at clinic@deo-medical.com.

4. How We Share Information

We may share Personal Information with the following parties:

• Corporate affiliates, required to treat the information in accordance with this Privacy Policy.
• Service providers that help us administer and provide the Services, with access only for the purpose of performing services on our behalf.
• Authorized third parties directly authorized by you to receive the applicable Information.
• Third parties in the event of a reorganization, merger, sale, or other disposition of our business.
• As we believe necessary under applicable law, to enforce our terms, to protect rights and safety, to address fraud or security issues, or to respond to requests from courts, law enforcement, and government authorities.
• Pursuant to your express consent.

5. How We Protect Information

We take reasonable steps online and offline to safeguard the Personal Information that you provide to us. It is common knowledge that transmission of information via the Internet is not wholly secure, and we cannot guarantee the security of your Personal Information transmitted to or through our Site or Services. It is your responsibility to safeguard any passwords or other access features associated with your use of the Services. Any transmission of information is at your own risk.

If you have questions about security on our Services, or if you become aware of or suspect a security breach, notify us immediately at clinic@deo-medical.com. If our security system is breached, we will notify you to the extent required under applicable law.

6. Information Retention

Deo Medical retains the Personal Information we receive as described in this Privacy Policy for as long as you use our Site or as necessary to fulfill the purpose(s) for which it was collected, provide our products and services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

7. Links to Third-Party Sites

The Site may contain links to other sites that are not operated by us. Such links do not constitute an endorsement. This Privacy Policy does not apply to third-party websites, and we assume no responsibility for their content or privacy practices. We encourage you to review the privacy policies and terms of any third-party websites or services you visit.

8. Children's Privacy

Deo Medical does not sell products or services for purchase by anyone under the age of thirteen (13). In accordance with the Children's Online Privacy Protection Act ("COPPA"), we will never knowingly request or solicit Personal Information from anyone under the age of thirteen (13) without verifiable parental consent. If we receive actual knowledge that we have collected such Personal Information without the requisite consent, we will delete it as quickly as is practical.

9. Your California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request and obtain a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. Requests may be made once a year and are free of charge. California residents may make such a request by emailing clinic@deo-medical.com.

10. Changes to the Privacy Policy

Deo Medical may change this Privacy Policy from time to time. When updates are made, the effective date above will be updated to reflect that a revision occurred. Your use of our Site and/or Services after revisions are posted means you acknowledge and agree to be bound by those revisions. We encourage you to periodically reread this Privacy Policy. This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

11. How to Contact Us

If you have any questions or comments about this Privacy Policy, please contact us:

• By email: clinic@deo-medical.com
• By telephone: 617-514-2362
• By regular mail: Deo Medical PC, 117 Kendrick St STE 300, Needham Heights, MA 02494